Position title
Customer Service Rep. Moving and Storage
Description

Coordinates Service for assigned accounts

Responsibilities
  • Liaises with client, operations, dispatch, and drivers
  • Contact customer to explain the relocation process
  • Contacts domestic and/or international Origin & Destination Agents
  • Arranges domestic and/or international third-party services at origin & destination of relocation
  • Organizes relocation insurance coverage
  • Communicates with customer throughout the relocation process; provides answers to FAQs about the move process, troubleshoots and resolves problems
  • Conducts daily service calls
  • Prepares files for billing process
Qualifications

HS Diploma or equivalent

  • Up to 1-3 years of related customer service experience
  • Strong written and verbal communication skills
  • Excellent customer service and organizational skills
  • Multi-tasking ability and attention to detail
  • PC proficient (Microsoft Applications)
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Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Full Time
Industry
Moving and Storage
Job Location
Elizabeth
Base Salary
$25 Per hour
Working Hours
8 am to 4:30 pm
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