Perform professional sales duties, including order entry, preparing invoices for customers, and building relationships with them. Identify and fulfill sales opportunities.

• Enter quotes and sales orders into the Sales system.
• Follow-up on sales orders to ensure customer satisfaction.
• Send catalogs to current and prospective customers.
• Research and resolve discrepancies and problems for customers.
• Reconcile sales orders to prepare for invoices.
• Update Open Orders (spreadsheet) on a bi-monthly basis.
• Reconcile returns.
• Print and file related documents.
• Process Back Ordered products; utilize information on the spreadsheet.
• Process credit cards.
• Purchase order/receiving management.
• Provide sales quotes and offer information to customers (via phone, FAX and email); including price, quantity, shipping location and schedules, certifications, product uses, credit terms, etc.

Research and select the correct products or assist customers in making product selections, based on customers' needs and product specifications. Offer additional and/or alternative products and or solutions to customer for purchase