We are looking for an experienced EDI/Order Entry, Shipping, and Routing Coordinator to join our team. The successful candidate will be responsible for efficiently managing and processing customer orders, and ensuring accurate and timely entry of orders into our system.
Possess knowledge of EDI order processing, including basic EDI documents such as 850, 860, 856, 810, 753, 754, and 997, and be able to interpret raw data.
- Create and maintain UPC/SKU entries in the GXS catalog.
- Allocate and coordinate with warehouse and shipping departments in detail to ensure proper and timely shipments.
- Have familiarity with various retail TMS systems and understand how to submit purchase orders for routing and obtain shipping instructions.
- Coordinate with truckers and warehouse pickups for various customers.
- Enter manual retail orders into the system daily.
- Respond to customer inquiries regarding order status and resolve any issues.
- Report and resolve incoming order issues in collaboration with the sales department.
Ability to multi-task effectively.
- Proven experience in order entry, customer service, or a related field.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Familiarity with A2000 or comparable ERP software is a plus.
Full Benefits
